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What's the best lever to mobilize people to drive change?

This week I interview Jason Tebb - CEO of On the Market plc, a growing property market portal in the UK - who has shared with me his approach about championing change in the organisation to drive strong results.

KEY TAKEAWAYS

• Listening is a core value of On the Market which is not an usual value statement in organizations
• People are traditionally resistant to change, no matter the business requires that
• Empowering people to make decisions and have autonomy is an essential part of the change process
• You should be an eternal student, regardless of your position you should always be looking to learn and improve
• Jason leads from the front and follows the mantra of ‘show them how to do it, tell them how to do it, check they’ve done it’
• Jason knows what he is good at and also what he isn’t, he surrounds himself with people’s strengths that are different from his own to allow him to focus on what he is good at

BEST BITS

“I do like to give our teams and particularly our managers autonomy to be able to act in the way that they think is right”

“If you can’t measure it, you can’t manage it”

“Show them how to do it, Tell them how to do it, check they’ve done it”

VALUABLE RESOURCES

Jason’s Book Recommendation: The 7 Habits of Highly Effective People​

If you're interested to go deeper, listen to the full episode here.

Andrea Petrone

Human Performance & Leadership Advisor to CEOs, CXOs and their Teams | Speaker | Facilitator

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