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What makes a high performer? Is it relentless execution, the ability to adapt under pressure, or something deeper?

Steve Tashjian, a high-performance coach to world-class athletes and executives, has spent his career answering these questions. From working with the U.S. Men’s Soccer Team at the 2022 World Cup, top Premier Leagues Clubs to coaching senior leaders, Steve’s insights are as relevant in the boardroom as they are on the field.

In our recent conversation, Steve shared powerful lessons about performance, balance, and the systems that leaders need to thrive under pressure. Here’s what you need to know.

What is High Performance, Really?

For Steve, high performance isn’t about peak moments; it’s about the relentless execution of an elite process.

Sustained success doesn’t come from working harder or constantly pushing yourself to your limits. Instead, it’s about creating systems and processes that allow you to perform consistently, even when you’re not at your best.

“Some days, you only have your B-game or C-game,” Steve explained. “The key is making that the most consistent B-game you can. Don’t chase perfection when it’s not there—it will only lead to catastrophic mistakes.”

Balance: The Hidden Key to Sustained Success

A recurring theme in our conversation was balance. High performers excel because they master the art of finding equilibrium between seemingly opposing traits:

  • Conviction and curiosity
  • Intensity and relaxation
  • Collaboration and solitude

Steve described this as living along a spectrum. Whether you’re a CEO leading a boardroom or an athlete competing at the highest level, knowing when to dial up or down on these traits is crucial.

“High performers aren’t just good at executing,” he said. “They’re exceptional at reading the situation and knowing how to adapt.”

Why Systems and Processes Matter Under Pressure

Pressure is unavoidable, but what makes it overwhelming? Chaos and unpredictability.

Steve emphasized that elite teams and leaders thrive under pressure by leaning on well-established systems and processes. During his time with the U.S. Men’s Soccer Team, every international competition was used as a testing ground to perfect their systems for the World Cup.

“By the time we got to Qatar, we knew exactly who we were and how we operated,” Steve shared. “That confidence in our processes turned what should have been the most stressful tournament into one where we thrived.”

For business leaders, the lesson is clear: preparation through systems and processes reduces chaos and creates predictability, making pressure more manageable.

The Role of Awareness and Mindset

Steve believes that true high performers are incredibly self-aware. They recognize their biases, understand their limitations, and seek to remove obstacles blocking their growth.

“Changing a mindset isn’t about amplifying skills—it’s about clearing the barriers that hold you back,” Steve said.

This often requires honest feedback and moments of reflection. Steve shared how a trusted colleague helped him confront his own biases by gifting him a book with a pointed message. That moment sparked a mindset shift that transformed how he approached leadership.

Diversity of Thought: The Antidote to Groupthink

In both sports and business, the risk of groupthink looms large. Steve stressed the importance of purposefully building diversity—not just in ethnicity or background, but in ideas.

“When I’m hiring, I’m always asking: What unique perspective does this person bring? I’ve passed on great candidates because they were too similar to people I already had.”

This intentional approach creates teams that are aligned in purpose but rich in creativity, ensuring that innovation thrives while collaboration remains strong.

Final Thought: Start with Who You Are

If there’s one takeaway from Steve’s playbook, it’s this: Start with clarity about who you are.

As he put it, “If you can’t answer the question, ‘Who are we?’ as a leader or organization, everything else will crumble. Define your purpose, align your team, and let your values guide your actions.”

Whether you’re leading a company or competing on the world stage, success starts with a strong foundation. Steve’s insights remind us that high performance isn’t just about pushing harder—it’s about preparing smarter, finding balance, and leading with purpose.

What’s your biggest takeaway from Steve’s approach to high performance?

Watch the full episode here

Andrea Petrone

CEO Whisperer | Top 2% Executive Coach and Speaker in the UK | Founder of WCL.

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